A Guide to Monitoring your Website Visitors

The great thing about digital data is that it can be stored and used in many ways to gain an insight into customer interests and habits; monitoring site visitors, for example, really does give you an edge over your rivals if used correctly. The advances in business software development has created very powerful apps that can not only collect digital data, they can also analyse and provide you with important information that can help you make the right adjustments to your digital platform.

  • Automate Site Visitor Check in – When a customer logs in, a window will drop down directing them the right page, or if they are looking for a particular employee or department, this form is fully configurable. It is small add-ons like this that make the visitor’s site experience that much better, as they are being navigated by an app that uses AI and remembers previous visits.
  • Fully Monitor Visitor Site Activity – With a few clicks on the easy-to-use interface and you can find out which pages the visitor went to, how long they stayed on each page and their geographical location, to name but a few. If, for example, you discovered that a couple of your pages are not popular, this allows you to implement some changes and tweaking your site is likely to lead to increased traffic and longer engagement times. It is invaluable to know how long site visitors spend on each section and this critical data will help you make improvements, all working towards the goal of enhancing the site visitor’s experience.
  • IOS and Android Platforms for Free Download – This eliminates the need for an online reception facility, and once the visitor selects the person they would like to talk to, that person will be notified automatically by SMS or email, whichever you prefer. This keeps everyone on the same page and your staff will already know who is wanting to speak with them and can deal the enquiry in a professional manner. If you would like to have a free trial with a leading provider, check out LinkSafe’s visitor management software, which has so many powerful features and everything can be controlled by an easy-to-use interface.
  • Multiple Visitor Entry Points – The software allows you to create visitor entry points at any location on your website, plus you can set up as many as you need to enhance the visitor’s experience. You can ensure total visitor compliance, ensuring that you have complete control access, as the app is fully programmable.

This multi-purpose software offers two main advantages; it allows you to monitor visitors’ site behaviour, which, in turn empowers you to make positive changes where needed, and secondly, the app can help to automatically guide site visitors to where they need to go in order to receive what they are looking for.

If you would like to learn more about site visitor monitoring software, search online and you will find a local developer that has the ideal app to enhance your website, attracting people to return on a regular basis.

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